This Privacy Policy explains how information may be collected and used when you visit Science Basket or place an order.
Information We Collect
We may collect information you provide such as name, phone number, email, billing/shipping address, order details, account information and communications with us. The website may also process technical information such as IP address, browser/device information, cookies and website usage data.
How We Use Information
Information may be used to process and deliver orders, provide customer support, prevent fraud, maintain accounts, issue invoices, improve the website, comply with legal obligations and send transactional communications. Marketing communications will be handled in accordance with applicable requirements and available preferences.
Payments
Online payments may be processed through third-party payment gateways such as Razorpay. Sensitive card/UPI credentials are processed by the payment provider according to its systems and policies; Science Basket does not need to store your full card credentials.
Sharing
Necessary information may be shared with payment providers, couriers/logistics partners, hosting/technology providers, professional advisers, suppliers involved in fulfilment where necessary, and government or legal authorities where required by law.
Cookies
Science Basket and its service providers may use essential and functional cookies for cart, login, security, preferences, analytics or similar website functions. Browser controls can be used to manage cookies, although disabling essential cookies may affect website operation.
Retention & Security
We retain information for as long as reasonably required for orders, accounts, support, taxation, legal compliance and legitimate business records. Reasonable technical and organisational safeguards are used, but no internet service can guarantee absolute security.
Your Requests
Subject to applicable law, you may contact us regarding access, correction or other applicable requests concerning your personal information.